The Full Story
Relational Intelligence
Relational Intelligence is about understanding that authentic human connection isn't just a "nice to have" in business - it's foundational infrastructure. In an AI-driven business landscape, the companies that will thrive are those that use AI to amplify (not replace) human connection. I believe that "relationship moats" create sustainable competitive advantages that technology alone can't replicate.
The Signals
I've developed what I call the Five Signals that make up Relational Intelligence:
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Awareness - Reading and responding to the subtle cues in relationships
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Presence - Being genuinely engaged, not just physically present
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Empathic Structuring - Flexing your style to connect effectively with different people, while building care and boundaries into work
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Connection Capital - Working through challenges together rather than in silos, investing in trust that compounds
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Human Differentiation - Understanding how everything connects while keeping the human element central, bringing uniquely human qualities to leadership
Vision
Envisaging a world where artificial intelligence amplifies human connection rather than replaces it—where technology creates capacity for the relationships, creativity, and authentic care that make work and life meaningful.
